frequently asked questions

Botanic House is opened from 11am to 5pm everyday for lunch and 9am to 11am for weekend brunch. Dinner opening times are dependent on the Botanic Garden’s opening times. In Winter, we are open Fridays and Saturdays from 5pm to 7:30pm (last bookings at 6pm) and in Summer, we are open Thursday to Sunday from 5pm to 9pm (last bookings at 8:30pm).

Our address is, 1 Mrs Macquaries Rd, Sydney NSW 2000, we are located inside the Botanic Gardens near the pond and Gift shop. Our contact number is 1300 558 980.

It would be best to contact our Events team via email at twg.events@trippaswhitegroup.com.au or by submitting an online enquiry via our website (https://botanichouse.com.au/events/)

Botanic House in a member of the Trippas White Group that includes some of the most iconic venues in Sydney and Brisbane more infor can be found at https://trippaswhitegroup.com.au/our-venues/

Trippas White Group does not currently offer a loyalty program between it’s venues.

Yes, gift cards can be purchased from the following link and are available for use at any Trippas White Group venue.

https://trippaswhitegroup.com.au/gift-cards/ 

Gift cards are delivered online to your email address.

Gift cards are valid for 3 years from date of purchase. Any balance on a gift card which is not redeemed within the validity date cannot be used after the expired date.

Yes, we do accept pre-pay but please note is payable with via a Gift Card only.

No, but if you would like these delivered to us and waiting for you at your table, please contact us

Botanic is not a BYO restaurant but rest assured we do have a comprehensive beverage list

Yes, you may BYO a cake but please be aware that we charge $2.50 cakeage per person.

We don’t offer cakes, but we can request a special complementary birthday dessert for the birthday person(s), please let us know if you would like any.

We can offer a celebratory dessert, we do birthday plates, anniversary plates and congratulatory plates.

We allow a maximum of one balloon per a table and yes you bring candles to the Botanic House.

In terms of flowers and other table decorations, you may bring them but please note that we may not be able to provide you extra table or storage space.

As we are inside the Botanic Gardens, our parking options are street metered parking along Mrs Macquarie Road, and the Domain carpark

Street parking along Mrs Macquarie Road

There are disabled parking available

As it is metered parking we are unable to offer discounts.

The closest train station would be St James Train Station

We recommend entering through Woolloomooloo Gate or Henry Lawson Gate. Wheelchair access is available via Woolloomooloo Gate, if needed we can provide a buggy service please contact us if you would like us to organise this for you. Please note after the Botanic Garden closes only Henry Lawson Gate is available for access and exit

As many of the access points to the Gardens close of an evening, all diners must enter & exit through the Henry Lawson Gate on Mrs Macquaries Road. In the instance that bookings arrive after the gate closure time please contact our reservations team in advance to provide access.

The full menu can be found on our website at https://botanichouse.com.au/menu/

Our kids menu is just our bar menu – a mushroom fried rice with ice cream or dumplings. For lunch we can additionally offer chicken with chips or fish with chips and ice cream.

We don’t have a separate group menu, the normal shared tasting menu is our group menu

Please contact our Events team for details, depending on your request we will offer a very similar concept

We do cater to dietary requirements, please notify us either in the comments or at the venue and our chefs will cater to you accordingly on the day.

Our chef will ensure to cater to you on the day accordingly, we don’t have a set Vegan/Vegetarian menu

Botanic House is not a halal restaurant.   While we source our meat from a certified halal butcher named St. Andrews’, we cannot guarantee that meals have been prepared following the halal regulations.

Yes, please let us know if you require any

Yes, please let us know if you require any

Our kids menu is just our bar menu – a mushroom fried rice with ice cream or dumplings. For lunch we can additionally offer chicken with chips or fish with chips and ice cream.

If you have pre-ordered your picnic hamper please allocate 10-15 minutes time when you arrive at the restaurant as our kitchen cooks the hot items when you arrive to ensure the freshness of your food. If you have ordered a picnic hamper at the venue it may take 25-30 minutes

Please contact us if you would like to reschedule your picnic hamper, or cancel the picnic hamper. Cancellations are handled per discretion of the venue management

No, as the Botanic Gardens itself does not allow pets to enter the Gardens

Only guide and assistant dogs are welcome

Yes, it is possible to book out the restaurant for a special event, please contact us on twg.events@trippaswhitegroup.com.au or call us on  1300 558 980

Please contact our events team via email If you prefer discussing with someone over the phone, please ensure to include your phone number and our events team will give you a call back.

twg.events@trippaswhitegroup.com.au

Yes , more information can be found at https://botanichouse.com.au/events/weddings/

Botanic House can provide all catering requirements, we therefore do not allow external caterers.

Yes, Botanic House charges a 1.5% credit card surcharge.

For groups of 10 or more there is a 10% group surcharge

On public holidays there is a 15% public holiday surcharge

On Sundays there is a 10% sunday surcharge

All adult guest dining in will be required to have the tasting menu.

We do accept walk ins but reservations are encouraged. Walk-ins will also have to do our set tasting menu and is dependent on availability. If you do not wish to have the tasting menu we can only offer our bar menu for bar seats

We do take request for seating arrangements but we cannot guarantee anything as table allocations are managed by the Restaurant manage on the day prior to service.

Botanic House has an open floor plan, we don’t offer semi-private dining space. If you are after a private space please contact our Events team

More information about Trippas White Group can be found at https://trippaswhitegroup.com.au/

If you have a third-party voucher (not Destination Dining Gift Card) you have to book through the third party’s website, and go through their steps to utilise that voucher. If you need any assistance you will have to contact them through their customer service avenues.

If you have already claimed a voucher and would like to make any changes, please send us an email so we can refer you to the appropriate department.

Yes, Screens and microhpone are available for extra cost for private hire events only.

No, in general Botanic House is not a live music venue but have music playing at the venue.

No wifi available for customers

Yes, bookings for Botanic House can be made on our website at https://botanichouse.com.au/

Yes, credit cards are required to secure online bookings.

Credit card details are stored encrypted on our Resdiary system.